Consumer Protection

Consumer protection laws, which exist in all fifty states, regulate the way businesses can advertise, market, and sell their products and services to consumers.  Generally, these laws prohibit deceptive business acts or practices, such as bait and switch schemes (in which one product or service is offered but another is actually delivered); false advertising; high-pressure sales tactics; selling used parts in new products; hidden charges in utility, credit card, and other bills; the failure to honor rebates; and use of form contracts and fine print to mislead consumers.

Bernstein Liebhard LLP has become very active in this practice area and has emerged as a leader in bringing class actions on behalf of aggrieved consumers.  Our participation in consumer protection class actions has brought about meaningful relief for aggrieved consumers, as well as helped to prevent unfair and abusive business practices from recurring.

If you believe that you have been a victim of a deceptive trade practice, please contact us here.  The Firm is always interested in hearing of instances in which a product or service does not measure up to the representations made by the companies manufacturing or selling them.